Visit the at&t return policy to: Learn about the at&t return period. Find out if your device is eligible for return or exchange. Get refund information for a return. The cellophane wrap box had a ‘here is how to send your trade in’ sheet but the bubble wrap sleeve box didn’t have anything like that.
To mail the equipment, call the number provided on your invoice or print a return label online. If you're returning your equipment by mail or canceling your service, call the number provided on. Now it seems there is a way to. The shipping label is located under the shipping label on the box. Remove the return label and stick to the box. Do not use the shipping label that came with your new phone. I used the label that came in the box of my new phone to send my old. If you purchased your item(s) from an at&t branded store, online (att. com) or over the phone with at&t, you may return or exchange your item(s) once at an at&t branded store or by mail by calling 800. 331. 0500. To return equipment to at&t, use one of the following methods: If the package went to lavergene, tn, you used the correct label for trade in(this is where all att trade ins go). If the package was addressed to pitney bowes, you used the return label. Back up your device and turn off find my phone and similar features. Then, print out and use the provided shipping label. We can’t return phones once shipped. Cash in your credit.
If the package was addressed to pitney bowes, you used the return label. Back up your device and turn off find my phone and similar features. Then, print out and use the provided shipping label. We can’t return phones once shipped. Cash in your credit. If the phone or device you purchased does not meet your expectations, return it by mail within 30 days from the date the equipment was shipped using the return label provided.
